Privacy Policy

At Kensa Health we take privacy seriously. We know that there are global concerns about how personal data is being collected and used, especially when it comes to women’s health. We also know that people like to have a level of privacy when speaking about sensitive health conditions or concerns. This is one of the reasons we allow people to anonymise their Kensa Health profiles and restrict the sharing of their information. 

While collecting personal health data is a key part of our services, we are doing everything we can to keep your information secure and safe, so you chose if, how and when it is shared. Below is a bit more detail on what information we collect and how it is used.  Our policy is inline with GDPR requirements. We do not sell or distribute any data we collect on our website. 

What type of information does Kensa Health collect: 

We receive, collect and store any information you enter on our website or provide us in any other way. This includes any information provided when signing up for our courses or providing feedback on our courses. This information is collected to provide you with our key services. 

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. 

Site Member Data 

If you sign up to one of our courses we collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

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Transaction Data 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

How we store your personal information

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Using your data to contact you

If you are signed up to one of our courses we may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email. 

We will never automatically sign you up to any newsletters or mailing lists and will only contact you in relation to courses you have signed up for. 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@kensahealth.co.uk